Are You Building or Demolishing Trust In Your Business or Organization?

Post on Sep 9th 2008

Do you believe that trust is important in your business? Many of you probably answered yes and in fact many experts believe trust is perhaps the most important element of an efficient, cooperative, collaborative and unified work environment. I strongly believe that trust is not just important it is critical - to creating a great work environment.

Almost every one of my client focus groups during the first stages of strategic planning will list trust and the lack thereof as a challenge, frustration and issue in their workplace. And so the management team wants to know how they can build trust in the workforce and how they can avoid losing it. The first part of the answer is that it all starts at the top of the organization, where the CEO, President and top management set the example. So I ask you are you building or demolishing trust in your business or organization? Here are five (5) questions to ask to verify if you are building trust in your business.

1. Do you clearly and strongly reinforce the value of honesty and integrity in your organization? Do you tell the truth and do you keep your word?

2. Do you clearly communicate the vision, mission and core values of the organization to all employees?

3. Do you have and live by a code of ethics within the company?

4. Do you do what is the right thing to do, instead of the correct thing to do regardless of it sometimes being politically incorrect and having personal consequences?

5. Do you value each employee and treat him or her as a member of yourteam, regardless of his or her position in the company?

If you answered YES to these questions, you are working to build and maintain trust in your company. Here are five (5) questions to ask to verify if you are demolishing trust in your business.

1. Do you knowingly tell untruths or give people only part of the truth?

2. Do you play favorites or show bias among employees?

3. Do you seek or take credit personally when it should be shared credit among others?

4. Do you purposely withhold information or help fuel rumors by providing misinformation?

5. Do you have a closed-mind when others offer ideas and differing points of view?

If you answered YES to these questions, you are on the fast track to demolishing trust in your business.

So are you a builder or a demolition person of trust in your company? Truly successful businesses have leaders that follow the principles to create trust.

Glenn Ebersole, Jr. is a multi-faceted professional, who is recognized as a visionary, guide and facilitator in the fields of business coaching, marketing, public relations, management, strategic planning and engineering. Glenn is the Founder and Chief Executive of two Lancaster, PA based consulting practices: The Renaissance Group, a creative marketing, public relations, strategic planning and business development consulting firm and J. G. Ebersole Associates, an independent professional engineering, marketing, and management consulting firm. He is a Certified Facilitator and serves as a business coach and a strategic planning facilitator and consultant to a diverse list of clients. Glenn is also the author of a monthly newsletter, Glenns Guiding Lines Thoughts From Your Strategic Thinking Business Coach and has published more than 250 articles on business.

To find out more about the benefits & rewards of effectively working with a strategic thinking business coach, please contact Glenn Ebersole through his web site at http://www.businesscoach4u.com or jgecoach@aol.com

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